Great for beginners and experts alike, Basix dildos are soft and comfortablewith flexibility that easily adapts to any of your favourite positions.

• Phthalate Free
• Latex Free
• Made in USA

Returns
Due to the intimate nature of these products, we are unable to accept returns onSex & Intimacy products. We value the health and wellbeing of our customersand guarantee that such products purchased are new and shipped directly from thesupplier to our warehouse to you.

Returns will not be accepted on Sex & Intimacy products due to achange of mind.

If you believe your product is faulty, please contact our friendly customerservice team. By contacting us first it will allow us to troubleshoot with youand provide clear, concise warranty claim instructions tailored to yourcircumstances.

Before contacting us, you may like to try some of the basic troubleshootingtips below:

If your product is rechargeable:

Ensure the product is fully charged.
Ensure the light (if any) is illuminating to show the product is connected tothe charger.
Hold the power button for 3–5 seconds to turn on.
For potential travel lock, if there are multiple buttons, hold themsimultaneously for 3–5 seconds to disable.

If your product is battery operated:

Ensure you are using the correct batteries.
Ensure the batteries have been inserted correctly.
Try new batteries.
Hold the power button for 3–5 seconds to turn on.
For potential travel lock, if there are multiple buttons, hold themsimultaneously for 3–5 seconds to disable.